Refund policy

In REBELLIC we want you to be 100% satisfied with your order.
We take returns up to 30 days after you receive your order. If 30 days have gone by since your receive your order, unfortunately we can’t offer you a refund or exchange.

FOR YOUR SAFATY AND THE SAFETY OF OTHERS:
For alls safety, will ALL body jewelry, earrings, aftercare and care product come in a sealed bag or be sealed. As long as the items still are in the sealed bag, we can take it back.
**Be sure to measure and inspect all your jewelry before breaking the seal.**

SEVERRAL TYPES OF ITEMS ARE EXEMPT FROM A BEING RETURNED TO US:
Additional non-returnable items:

Gift cards:
— Giftcards can not be returns.

Custom made Jewelry: 
— Custom made jewelry is only for your pleasures, and we do not take custom made jewelry in return.

Example of custom jewelry:
- Can be such as titanium where you have chosen a different color where the jewelry becomes anodizing for you.
- Jewelry where it says in the text description or the title that it is custom made jewelry.
- Special order we only do for you.

Preorder Jewelry:
— Preorder Jewelry can your only get a store credit in return.

Shipping cost can be refund:
— We only pay the original 
shipping cost back if you return the entire ordered order back to us,
you will receive the shipping cost from when you buy your products or jewelry. 

CONTACT US:
Contact us and let us know what you are returning so we can expect it.
You also need to know if you want a storecredit or refund when we receive your return.

Information you must include in the email about return
Mail subject field: ** refund - Order-number or exchange order-number **
Order number:
Reason for return:
What you want get store credit, repayment or exchange

The item must be sent with delivery to our shop with tracking nummer.
with delivery by UPS, DAO, GLS, DHL, BRING or PostNord.
You will be responsible for paying for your own shipping costs for returning your item, is will not be refund. 

REBELLIC
Adresse: Møllegade 16, kld.
City: København N.
Postcode: 2200 
Email:  Contact@rebellic.me